Hida Takayama Fortune Inn (hereinafter referred to as “the Facility”) recognizes that personal information which can identify individual users of the Facility’s official website (hereinafter referred to as “personal information”) is of great importance, and has established the following privacy policy.

◼︎Acquisition of Personal Information

When the Facility receives personal information from customers, the purpose of use (hereinafter referred to as the “Purpose of Use”) will be clearly stated in advance.

However, in the following cases, the Facility may omit indicating the Purpose of Use.

• When personal information is provided through inquiries made via our website, telephone, fax, or email.

• When personal information is provided through the exchange of business cards or similar means.

◼︎Management of Personal Information

When acquiring personal information, we will do so through appropriate and fair means, in accordance with the principles of the Personal Information Protection Law.

◼︎Purpose of Use of Personal Information

The personal information provided by customers will be used on this website only in the following cases and will not be used for any purposes other than those for which the information was originally provided.

• To process reservations made by phone or email, and to register guest information at the time of check-in.

• In cases where the Facility needs to contact the customer for any reason.

• When the Facility conducts analysis to improve the hotel website and its services or products. Even in such cases, the analysis will be conducted solely for statistical purposes and will never be used to identify individual customers.

• When consent has been obtained from the customer.

◼︎Disclosure of Personal Information to Third Parties

The Facility will not disclose or provide customers’ personal information to third parties except in the following cases. Please note that providing information to contractors for business purposes does not constitute disclosure or provision to a third party.

• When the customer has given their consent.

• When disclosure or provision is required by law or regulations.

• When it is necessary to protect a person’s life, body, or property, and obtaining the customer’s consent is difficult.

• When it is necessary to cooperate with a national or local government agency in the execution of public affairs, and notifying or disclosing the purpose of collection to the customer may hinder the execution of those affairs.

• When information is disclosed or provided in a form that does not allow the individual to be identified, such as statistical data.

◼︎Joint Use of Personal Data

The Facility may disclose customers’ personal information to subcontractors or other relevant parties to the extent necessary.
Such disclosure includes, for example, providing a customer’s name and address to companies entrusted with services such as hotel reservations, handling of lost and found items, or delivery of packages.

◼︎Disclosure, Correction, Deletion, Addition, Suspension of Use, and Erasure of Personal Information

With regard to the personal data held by the Facility, if a request for disclosure, correction, deletion, addition, suspension of use, or erasure is made by the individual concerned, we will take appropriate action within a reasonable period and scope after verifying the identity of the requester by requesting identification documents to prevent the leakage of personal information to third parties.

Please note that any actual costs incurred in the process of disclosing personal information may be charged to the customer. For details on the request procedures, please contact the Facility at the address below.

◼︎Changes to the Privacy Policy

The contents of this policy may be changed without prior notice to users, except as otherwise stipulated by laws or in this policy.

◼︎Contact Information

Please contact us at the following.
Hida Takayama Fortune inn